1. Introduction

Exhale Collections (“we,” “our,” or “us”) is committed to protecting the privacy of our customers and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from our online store.

2. Information We Collect

a. Personal Information

We collect personal information that you voluntarily provide to us when you:

• Create an account
• Make a purchase
• Sign up for our newsletter
• Contact our customer service

This information may include:

• Name
• Email address
• Billing and shipping address
• Phone number
• Payment information (credit card numbers, PayPal email, etc.)
• Date of birth (for age verification purposes)

b. Non-Personal Information

We automatically collect certain non-personal information when you visit our website, including:

• IP address
• Browser type
• Operating system
• Referring URLs
• Pages viewed and time spent on our site
• Links clicked
• Search terms used

3. How We Use Your Information

We use the collected information for various purposes, including:

• Processing and fulfilling orders
• Communicating with you about your order or account
• Sending promotional emails and newsletters (if you’ve opted in)
• Improving our website and services
• Analyzing customer behavior and preferences
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations

4. How We Protect Your Information

We implement a variety of security measures to protect your personal information, including:

• Using encryption protocols (SSL) to secure data transmission
• Storing personal information on secure servers
• Limiting access to personal information to authorized personnel only
• Regularly updating our security practices to address new threats

5. Sharing Your Information

We may share your information with:

• Service providers who assist in our business operations (e.g., payment processors, shipping companies)
• Legal authorities when required by law or to protect our rights
• Affiliated companies within our corporate group

We do not sell your personal information to third parties.

6. Cookie Policy

We use cookies and similar tracking technologies to enhance your browsing experience and analyze website traffic.

Types of cookies we use include:

• Essential cookies: Necessary for the website to function properly
• Analytical cookies: Help us understand how visitors interact with our website
• Advertising cookies: Used to deliver relevant ads and track ad campaign performance

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect the functionality of our website.

7. Children’s Privacy

Our website and services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

8. Your Rights and Choices

• You have the right to: Access, correct, or delete your personal information
• Opt-out of marketing communications
• Request a copy of your personal data

To exercise these rights, please contact us using the information provided in the “Contact Us” section.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date of the most recent revision will be indicated at the top of the page. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:

Address:
3001 Spring Valley Way,
Anna, TX 75409

Phone Number:
+1 (972) 924-7981

Email Address:
info@exhalecollections.com

Last updated: 04th October, 2024